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San Francisco, June 23, 2000 -- Wells Fargo Bank and the California Council of the Blind have announced what may be the nation's first effort to install "talking ATM" machines. Wells Fargo will install a talking ATM at each of its more than 1,500 locations in California.
The technology will give voice instruction, via headphones, to users who cannot read information on the ATM screens. The ATMs will have audio jacks to deliver voice information privately to protect the security of users.
The agreement was reached in order to avoid an access lawsuit under the Americans with Disabilities Act.
For more background or sources on this topic, contact Deputy Director William Stothers at 619-232-2727 X104 (cellphone 619-886-2727) or by email at wstothers@accessiblesociety.org.
Overview
Talking ATMs in New York & New England
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